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What are you hiring the adviser to do?

How do I compare financial advisers’ services and fees?

Define the work before comparing the fee, then find the charges and decisions the headline leaves out.

Compare financial advisers by defining the work you need, matching each proposal to that work and calculating every relevant fee on the same basis. Check who will monitor the investments, who can make decisions and how conflicts are handled. Separate the first year's setup costs from continuing charges. A smaller headline fee is useful information, not a complete hiring decision.

“They will look after my money” leaves too much unsaid. You might expect a written financial plan, help implementing it and a conversation when circumstances change. The proposal might include investment management while leaving the rest to you.

Verify the professional before comparing the service

Begin with independent checks of the actual individual, firm and communication. The investment-offer verification guide covers those checks and the limits of registration. Do not skip them because a fee proposal looks professional.

This guide addresses the next question: what would you hire the verified firm to do, under which terms and at what cost? It does not rate real firms, choose investments or turn registration into an assurance about service quality.

Keep a separate row for each unresolved point. If you have confirmed the firm but not the service scope, mark the scope incomplete. Do not make a general good impression stand in for a missing answer.

Describe the work you actually need

Write the decisions you want help with in ordinary language. “Coordinate my investment accounts with an approaching change in work” is more useful than “make more money.” Identify the accounts, relevant deadlines and decisions you expect to retain.

Ask what the engagement produces: a written plan, specific recommendations, ongoing investment management, periodic reviews or another defined service. Identify who helps implement the recommendations and who follows up afterward.

Also list what is outside the engagement. Tax-return preparation, legal drafting and insurance advice should not be assumed merely because the adviser discusses their connection to a financial plan. Ask who performs any separate work, what it costs and how the people coordinate.

Investor.gov's adviser guidance recommends examining needed services, available services, limitations, compensation and conflicts. It points readers to the actual agreement and disclosures. A firm's broad capability does not mean every capability is included in your engagement.

Turn monitoring into a specific arrangement

Ask what is monitored, how often and what triggers a review. An annual planning meeting, ongoing portfolio monitoring and responding when the client calls are different arrangements. None should silently be substituted for another.

Clarify what you must report. If the adviser does not monitor an outside account, a job change or a change in household commitments, the process needs a route for you to supply that information. A plan cannot respond to a fact nobody has agreed to collect.

Identify the primary contact and backup. Ask how a time-sensitive decision reaches someone able to act and what a normal response includes. A receptionist taking a message is different from an adviser reviewing a proposed transaction before its deadline.

Keep expectations feasible. “Always available” is less useful than a clear arrangement for ordinary reviews and urgent exceptions. Obtain an explanation you can compare with the agreement rather than treating a friendly sales conversation as a permanent service promise.

Know which decisions you are delegating

The SEC's relationship-summary bulletin describes information about services, monitoring, investment authority, limitations, fees and conflicts. Use the summary as a map to the detailed agreement and relevant disclosures, not as a substitute for them.

Ask whether the adviser recommends transactions for you to approve or has agreed authority to act without case-by-case approval. Identify which accounts and decisions that authority covers. A request to discuss investments does not itself establish the authority you intend to grant.

Understand where assets are held, how you receive account information and how charges are authorized. Keep control of your own legitimate access and use established procedures. A service comparison does not require sharing account credentials with an unverified contact.

Put each fee in the right layer

Separate the advisory charge from account or custody charges, investment-product costs and any transaction or exit charges. Record what each quoted amount includes. A bundled fee needs its actual exclusions identified before other costs are added or omitted.

Investor.gov's fee bulletin explains direct and indirect costs and recommends reading the fee schedule and account documents. Product expenses may reduce investment value without appearing as a separate bill.

For an asset-based advisory fee, recover the applicable balance definition, tiers, minimums, billing frequency and treatment of deposits or withdrawals. For a flat charge, recover its service limits and any additional work charged separately. For an hourly arrangement, ask how time is authorized and what happens if the work expands.

The fund-expense guide explains one product-cost layer. It does not calculate the adviser's fee or establish that two advisory services provide the same work.

Work through a matched fictional comparison

Consider two wholly fictional advisory proposals. For this limited exercise, both include the same written planning deliverable, implementation support, quarterly reviews and specified ongoing investment monitoring. Both are assumed suitable for the client's required service scope; that assumption needs evidence in a real comparison.

Use a common $200,000 average fee-bearing balance for one full year. This is a supplied cost illustration, not a portfolio forecast or an exact model of daily deductions and changing balances. Both proposals use the same supplied investment-product expense scale.

Proposal A charges 0.75% annually for advice, plus a $400 one-time onboarding charge. On $200,000, the annual advisory scale is $1,500. Proposal B charges $1,200 annually for the matched service, plus a $500 one-time onboarding charge.

Each has a separate $200 annual custody charge. Each also has investment-product expenses at a supplied 0.15% annual scale, or $300 on the common $200,000. There are no other costs or taxes in this finite fee comparison. The amounts are original assumptions, not typical prices or real offers.

A's first-year cost scale is $2,400: $1,500 advice, $400 onboarding, $200 custody and $300 product expenses. B's is $2,200: $1,200 advice, $500 onboarding, $200 custody and $300 product expenses.

Scroll horizontally if needed. The fictional proposals have explicitly matched services and a common average balance.

Fee layerAB
Annual advice$1,500$1,200
One-time onboarding$400$500
Annual custody$200$200
Annual product expense scale$300$300
First-year cost scale$2,400$2,200
Continuing annual scale, with the same assumptions and no onboarding$2,000$1,700

The first-year difference is $200, not the $300 difference between the annual advisory charges. B's onboarding is $100 higher. Without onboarding, the continuing difference is $300 under the same balance and terms.

Separate the cost scale from payment and performance

Suppose in this fiction advice, custody and onboarding are separately billed, while product expenses are deducted inside the investments. A's first-year external bills total $2,100; B's total $1,900. Each still bears the $300 product expense scale.

Paying only the visible bills does not remove that product cost. Conversely, do not deduct the $300 again from a performance figure already net of those same product expenses. Identify what the reported figure includes before adjusting it.

The comparison does not predict which proposal earns more, prevents a loss or produces better advice. It also does not assign value to a service that has not been delivered. A lower cost matters when choosing between otherwise appropriate arrangements, but the matched-service assumption is doing real work here.

If B's actual agreement excludes implementation support or limits reviews differently, the offers are no longer matched. Identify the additional service and its actual price or accept that the narrower offer meets a different need. Do not silently add unpaid adviser time to make the comparison favorable.

Ask how compensation could affect the advice

Ask what the firm and individual earn under the proposed arrangement, including compensation connected with products, referrals or affiliated services. Then ask which recommendation might change that compensation and how the conflict is addressed.

A label such as flat fee does not answer every conflict question. It describes one charge. Read the actual disclosures and ask about the parts relevant to the advice you expect to receive.

For example, if an asset-based arrangement applies only to assets managed by the firm, ask how the adviser evaluates a choice involving money outside that account. The question is about the recommendation process and incentive, not an accusation that every recommendation will be unsuitable.

Record the explanation and any remaining concern. If you cannot get a clear answer about who is paid and why, that is a material gap in deciding whether to engage the service.

Agree how the relationship changes or ends

Ask what happens if your needs change, the primary adviser leaves or you want to end the engagement. Identify notice, final billing, any applicable refund conditions, account authority changes and the information you receive at handover.

Do not presume that canceling an advice service automatically transfers the assets or unwinds existing investments. Those actions need their own instructions and consequences reviewed. An unwanted asset sale can be different from a simple change of adviser.

Keep the chosen agreement, current disclosures, fee explanation and service expectations together. At review, compare them with actual charges, meetings, deliverables and unresolved decisions. A renewal should depend on the relationship you have, not only the one first described.

Keep the service-comparison record

  1. Complete independent identity and registration checks.
  2. Define the decisions and deliverables you need.
  3. Match monitoring, implementation and contact arrangements.
  4. Understand investment authority and where assets are held.
  5. Separate advice, account, product, setup and exit costs.
  6. Calculate first-year and continuing costs on comparable assumptions.
  7. Examine compensation and relevant conflicts.
  8. Read the actual agreement and handover terms before hiring.

Read alongside the book

Original commentary and discussion material. Read the full personal accounts in Infinite Upside: Building Wealth With Room to Live, by Vijay Sheth.

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ABOUT THE CONTRIBUTOR

Luna Lim

DIRECTOR OF FINANCIAL RESEARCH & EDITORIAL STRATEGY

SHETH CAPITAL, INC.

Luna Lim writes about business, investing, and the judgment behind financial decisions. She joined PCH Exotics Inc. as Director of Operations in 2022, working across La Jolla and Miami. Today, she reports directly to Vijay Sheth at Sheth Capital, Inc., bringing an operator’s perspective to the ideas she covers.

Based in Pacific Beach, California, Luna is curious about the people behind the numbers: what they’re building, how they weigh uncertainty, and what makes a risk worth taking. Her articles for Infinite Upside follow those questions through the details, with clear explanations and a feel for how decisions play out in everyday business.

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